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Elegance Tier
Explore Elegance Tier Collections
Elegance Tier is a refined condition-based tier system for luxury items. Quickly find your ideal condition with transparent details and rigorously inspected quality—shop efficiently and decide with confidence.
Gentle First Glow
Warm Traces of Charm
Timeless Weave of Stories
Coveted Brands
Stories
Frequently Asked Questions
Are all items guaranteed authentic?
Yes. Every pre-owned luxury item we list has been thoroughly inspected and authenticated by our in-house specialists before it goes on sale.
If you still have questions about a specific item, please contact us before placing an order. We’re happy to share additional photos or details.
How do you describe the condition of your items?
We rate each item based on actual signs of use and overall appearance, using levels such as “Pristine, Excellent, Very Good, Good, Fair, With noticeable flaws.”
Major scratches, wear, or missing accessories are clearly described and photographed on the product page. Please note that colors may look slightly different due to lighting or screen settings.
How do I place an order and what payment methods do you accept?
Simply click “Add to cart” or “Checkout” on the product page, then follow the steps to enter your shipping information and complete payment.
We accept major credit cards and selected online payment methods (available options will be shown at checkout). For large-volume orders or B2B purchases, please contact our customer service team directly.
Can I negotiate the price or reserve an item?
The prices shown on our website are the current selling prices and we generally do not negotiate individual item prices.
For bulk orders, long-term partnerships, or wholesale inquiries, please contact us for a tailored quotation. As our items are mostly one-of-a-kind, we are unable to reserve them for long periods, so we recommend placing your order as soon as you decide.
How long does shipping take, and how are shipping fees and customs duties calculated?
We usually dispatch your order within [please insert handling time, e.g. 1–3 business days] after payment is confirmed.
Estimated delivery time depends on the destination country and shipping method, and is typically around [please insert estimate, e.g. 3–10 business days].
Shipping fees are calculated automatically at checkout based on your shipping address. Customs duties and import taxes are charged according to local regulations and may need to be paid by the recipient upon delivery.
Do you accept returns or exchanges? What if the item is different from what I expected?
Since we specialize in pre-owned luxury items, we generally do not accept returns or exchanges due to a change of mind.
However, if the item you received is significantly different from the description (for example, major undisclosed damage or the wrong item shipped), please contact us within [please insert number of days, e.g. 3 days after delivery] and provide an unboxing video or photos. We will review the case and offer an appropriate solution, such as a refund or other arrangements.
If you’re unsure about any detail before ordering, we strongly recommend contacting us first so you know exactly what to expect.
STYLE NEW STAR is an independent seller of authenticated, pre-owned luxury. We are not affiliated with the original manufacturers.
Authenticity Guarantee
All pieces undergo rigorous multi-point inspections—100% authenticity, traceable origins.
Curated Condition
Transparent, thorough details – no hidden flaws. Shop pre-owned luxury with confidence.
Tranquil Care
Swift support, transparent returns, comprehensive after-sales—7-day return guarantee for authenticity.